SanitairLuxe attaches great importance to the protection of your personal data. In this privacy statement we explain which personal data we process, for which purposes this takes place and which rights you have.
Data controller
SanitairLuxe is the data controller within the meaning of the General Data Protection Regulation (GDPR) for the processing of personal data as described in this privacy statement.
For questions about this privacy statement or the processing of personal data, you can contact us via info@sanitairluxe.nl
Which personal data do we process?
We only process personal data that is necessary for our services. This includes, among other things:
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Name, address and contact details
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Payment and invoicing details
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IP address and data about your use of our website
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Email address (for example for contact requests or newsletter sign-ups, only with your consent)
Purposes and legal bases of processing
We process personal data for the following purposes:
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Performing and fulfilling contracts, including processing and delivering orders
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Handling payments and invoicing
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Customer service and communication
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Improving our webshop and services
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Marketing and newsletters, only where you have expressly given consent
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Complying with legal obligations, such as tax retention requirements
The processing of personal data takes place on the basis of performance of a contract, a legal obligation, consent of the data subject or a legitimate interest.
Retention periods
Personal data is not kept longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
In accordance with legal obligations, tax and administrative data is kept for a maximum of 7 years.
Sharing personal data with third parties
We only share personal data with third parties involved in our services, such as payment providers, shipping partners and IT service providers.
Data processing agreements have been concluded with these parties to ensure an adequate level of protection of personal data.
If personal data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards, such as the standard contractual clauses (SCCs) approved by the European Commission.
Cookies
Our webshop uses functional, analytical and – where applicable – marketing cookies.
Functional cookies are necessary for the website to function correctly. Analytical and marketing cookies are only placed after consent. Cookies help us to improve the website and optimise the user experience.
More information about cookies can be found in our Cookie Policy on our website.
Security
SanitairLuxe takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, unwanted disclosure and unlawful alteration.
Rights of data subjects
You have the right to:
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Access your personal data
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Have your personal data corrected or deleted
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Object to the processing of your personal data
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Withdraw your consent, where processing is based on it
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Have your personal data transferred (data portability)
You can submit requests relating to these rights via info@sanitairluxe.nl We will respond within the statutory time limit.
Complaints
If you have a complaint about the processing of your personal data, we kindly ask you to contact us first.
In addition, you have the right to lodge a complaint with the supervisory authority:
Dutch Data Protection Authority (Autoriteit Persoonsgegevens) (www.autoriteitpersoonsgegevens.nl)
Changes
SanitairLuxe reserves the right to amend this privacy statement. The most current version is always available on our website.